IT Services

Helpdesk and support for Troubleshooting IT issues

Qdosoft InfoTech offer a wide range of services to ensure that devices are running efficiently and effectively. These services encompass hardware repair, software troubleshooting, upgrades, maintenance, and more. Here’s an overview of the various types of services provided:

Hardware Services

Software Services

Network and Connectivity

Maintenance Services

Specialized Services

Remote and On-Site

Subscription and Contract

Home/Office Automation

HArdware Services

 

Diagnosis and Repair
Upgrades
Battery and Power Services

Hardware Diagnostics

Identifying issues with hardware components using diagnostic tools.
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Component Replacement

Replacing faulty parts like hard drives, RAM, motherboards, screens, keyboards, and power supplies.
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Physical Cleaning

Cleaning internal components to prevent overheating and dust accumulation.
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Memory (RAM) Upgrades

Increasing the amount of RAM to improve performance.
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Storage Upgrades

Upgrading to larger or faster hard drives or SSDs
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Graphics Card Upgrades

Installing more powerful graphics cards for enhanced performance.
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Battery Replacement

Replacing old or faulty batteries in laptops
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Power Supply Repair/Replacement

Fixing or replacing power supply units in desktops.
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Software Services

 
Installation and Setup
Troubleshooting and Repair
Data Services

Operating System Installation

Installing or reinstalling operating systems like Windows, macOS, or Linux.
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Software Installation

Installing necessary software and applications
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Driver Installation

Installing and updating device drivers
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Virus and Malware Removal

Identifying and removing malicious software
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System Optimization

Cleaning up unnecessary files, optimizing settings, and improving startup times.
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Software Troubleshooting

Resolving issues with applications, operating systems, and software configurations..
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Data Recovery

Recovering lost or corrupted data from damaged or formatted drives.
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Data Backup

Setting up regular backups to prevent data loss
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Data Migration

Transferring data from old devices to new ones.
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Network & Connectivity

 

Diagnosis and Repair
Upgrades
Battery and Power Services

Wi-Fi Setup

Configuring wireless networks for home or office use
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Network Troubleshooting

Diagnosing and resolving connectivity issues
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Modem and Router Setup

Setting up and configuring internet connectivity devices.
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VPN Configuration

Setting up Virtual Private Networks for secure remote access.
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Maintenance Services

 

Diagnosis and Repair
Upgrades
Battery and Power Services

Regular Checkups

Scheduled maintenance to identify and fix potential issues.
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System Cleaning

Removing dust and debris, cleaning software clutter.
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Antivirus Installation

Installing and configuring antivirus software.
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Firewall Configuration

Setting up and managing firewalls to protect against unauthorized access.
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Specialized Services

 

Diagnosis and Repair
Upgrades
Battery and Power Services

Custom PC Assembly

Building custom desktops tailored to specific needs like gaming, video editing, or business applications.
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Screen Replacement

Replacing cracked or malfunctioning laptop screens.
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Hinge Repair

Fixing or replacing broken laptop hinges.
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Printer Setup and Repair

Installing and troubleshooting printers and scanners
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Peripheral Installation

Setting up external devices like webcams, external drives, and monitors.
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Remote and On-Site

 

Diagnosis and Repair
Upgrades
Battery and Power Services

Remote Troubleshooting

Providing support and troubleshooting via remote access tools.
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Software Installation and Updates

Performing software-related tasks remotely.
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Home Visits

Technicians visit clients' homes to provide services.
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Office Support

On-site support for businesses, ensuring minimal disruption to operations.
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Subscription & Contract

 

Diagnosis and Repair
Upgrades
Battery and Power Services

Regular Maintenance

Scheduled maintenance services under a yearly contract.
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Priority Support

Faster response times and priority service for AMC clients.
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Comprehensive IT Management

Ongoing management and support for all IT needs.
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Proactive Monitoring

Continuous monitoring and management of IT infrastructure..
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Software integration

Fully dedicated to finding the Best solutions.